Jagabans
Ordering, loyalty and kitchen operations for a Nigerian restaurant in LA
Online ordering site, rewards app and kitchen-floor system for a Los Angeles Nigerian restaurant, running on its own backend. Its kitchen works from an Android order management terminal (OMT) shared with sister restaurant The Peppered Goat — built once, running at both locations. Handles live order routing, Square and Stripe payments, Uber Direct and DoorDash dispatch, gift cards, referrals, and loyalty redemptions.
Before
Two restaurants taking orders through third-party platforms — paying a commission on every ticket, working to someone else’s ordering flow, and unable to shape the customer experience around how the kitchen actually runs.
After launch
A website and ordering app of their own. Customers order direct, payment clears through the restaurants’ own Square and Stripe accounts, and the kitchen works from an order terminal built around its own operations rather than a generic template.
What it was worth
- Third-party platforms were taking about 30% of every order. On the direct channel that commission is gone — roughly a third of each ticket stays with the restaurant.
- Operations are tailored to the business rather than the other way round — the ordering flow, the terminal and the rewards programme were built to how these kitchens work.
- In-time support alongside the build: changes the business needed were developed as it asked for them, not queued for a release cycle.
- One order-terminal codebase runs both restaurants, so the second location cost integration time rather than a second build.
- Next.js
- Expo / React Native
- Supabase
- Square
- Stripe
- Uber Direct
- DoorDash
